CommEnterprise offers what all enterprises are looking for in the communications space. An integrated, feature-rich, future-ready communications management with the right level of control. From Call Accounting to Chat Bots the solution has what it takes to stay on top.
Provide consistently smooth customer care experience equipped with feature rich CommContact solution. It also takes care of your day-to-day administration through applications and customizable contact center tools.
Enhance your guest experience while improving the profitability of your properties. Hospitality facilitates complete control of telecom operations and management with reduced maintenance costs.
Our company has been using CommSouth solutions for the past five years by integrating CommControl with Cisco Unified Call Manager. The application generates valuable reports such as incoming detailed call report, department wise cost analysis and on demand Adhoc report requirements. We are happy with CommSouth solutions and prompt support.
We have been using CommSouth Telecom CDR centralized solutions for the past five years. We find that the reports and analytic information generated by the application is valuable and time saving. Some of the customized reports that we cannot do without the software are - Incoming Abandoned Report, Incoming Agent Analysis Report, Customized Detailed Call Analysis, etc. This solution is very efficient.
The CDR Billing & Monitoring solution offered by CommSouth, is very helpful in generating various types of reports. We have scheduled different reports on daily/weekly basis and it supports in controlling unnecessary calls made by the users. The support team provided us with good quality training and we are fully satisfied with the services offered. We highly recommend CommSouth solutions.
Been associated with CommSouth for several years and use their Telecom CDR solutions across many countries. CommSouth successfully migrated our billing application to a centralized global billing system in a timely manner. The centralized system delivers to us detailed analysis of our telephone systems, bill back to our clients, on-demand custom reports and granular tracking of call details. CommSouth solutions are highly recommended.
With the CommSouth Call Accounting application and their support we ensured that our management received accurate information on a regular basis and helped us manage our telecom resources efficiently and professionally.
We have been customers of CommSouth and use their Telecom Call Accounting solutions. The reports generated support us with Trunk traffic reports, validation of costs with service provider bills and on-demand custom reports.
After careful evaluation, we have selected Enterprise Accounting solution offered by CommSouth and have deployed a centralized solution integrating our offices in many countries. Using thier solution, we track all call records across our networks and one of the unique features is declaring Business/Personal calls, which ensures our telephone usage are optimized resulting in huge savings.
We use CommSouth’s centralized solution which is connected to our Alcatel Telephone system. The solution support us in studying and analyzing the usage of our multiple offices, validate our telephone cost with service provider bills and helps us identify the excess billing resulting in significant savings. We are pleased with CommSouth and their solutions and services.
I have worked with CommSouth on many projects and the team have been very supportive in addressing the requirements. Their turnaround time is excellent and their staffs are very knowledgeable and provide effective solutions.
During the many years of engagement with CommSouth & their solutions, I had no worries in executing our projects in the areas of Enterprise Telephone Usage, Accounting and Management reporting. All projects have been trouble free. Having used other products I can say that the competition is nowhere near..
CommControl CDR Call Accounting, Billing & Reporting and CommRec Call Recording Solution are efficiently functioning for the past two years after integration with Cisco Unified Call Manager (CUCM). The reports and critical information generated by CommControl is valuable and time saving. The solution helps control unnecessary calls made by the users. The application generates valuable reports such as incoming detailed call report, department wise cost analysis and much more which saves us valuable time, money and keeps us in control of cost and operational efficiency....
